Kundel System's Total Care IT Monthly Support Package
Does your growing business require regular, dedicated IT support and service? Kundel Systems Total Care monthly service package is the ideal solution. We get to know your business and become a trusted member of your team.
Advantages
- Cost effective. Lower pricing than hourly rates.
- Resolution of network, hardware or software issues when you need it. Most of our monthly service plans include no additional charge for evening or weekend service.
- We understand that your service needs may fluctuate from month to month. Since our monthly rates are based on average usage, you are not charged for additional time in months where you may need more.
- We will take the time to learn and then support industry specific or proprietary applications, freeing up your staff to focus on business.
Service Package Inclusions
Service packages are customized to meet your needs and can include:
- Regular maintenance
- Unlimited user and application support
- Software license tracking - ensure renewals are on time
- Monthly service performance reports
- Full network documentation
- Technology asset life cycle management, inventory reporting and replacement planning
- Remote management support
- Procurement services and auto inventory replenishment